What email account do I use for the Email Center?

You use your own email account with our software. We recommend using Gmail, as their service works well with our SMTP setup. Gmail is free. You can also use your current email account but will need to contact your service provider for instructions on the specific SMTP server settings.

My data is currently in a spreadsheet. Can I import this into your program?

Yes. Our Importer feature was built just for that purpose. We provide a standard importing template that can easily populated with your current data. Simply click on the import button, select the file for import, and you're done.

Why doesn't your software run on the web?

We've spoken to parents of young age children across the country and learned that most would not trust their family information somewhere out on the internet. Especially when it comes to our children's information. That's why we built desktop software instead of a web-based application.

However, we also understand that the ideal situation would be where the parents can update their own information, rather than having the directory coordinator having to update it each year. We are currently working on our Econfirm service that will provide the ability to allow parents to update their information, while keeping the database on a secure, protected server. 

We also know it was important to provide the ability to communicate with your community at large. That's why we created our software with features that allow you to share and communicate via the web. Features like PDF formatted reports and email capability.

Does your software require an annual maintenance fee?

No. No. Purchasing a license entitles you to the complete software, with periodic maintenance patches. As new upgrades are released, you may purchase those at a discounted price as a current user. There is no obligation to purchase an upgrade, except that you may want the latest "cool" new features.

How does your software help me protect family privacy?

A standard feature of our software is the printing of data confirmation letters, addressed to the parent, with their current information.  This provides your families information on what is to be published and allows a reasonable amount of time for the parent to "opt out" if they wish.

We don't have a directory now. How do I get started?

The software comes complete instructions for setting up your directory, including templates that can be modified for your school to send out to families to collect information. You may also want to talk to your school to see if some data can be imported using our importer tool.

My directory includes more that just family information. Can I have advertising and other school specific information?

The Ad Manager provides a complete system for tracking business listings and creating the ad pages for your directory as well as a Business Listing.